Our approach

Good work starts with a clear question.

Bring the priority in front of you. Together, we identify the useful work, agree what success would look like and shape an engagement your firm can manage.

The process

A clear route
from question to action.

  1. 01

    Understand

    Start with a conversation about your firm, the decision you face and the constraints that matter.

  2. 02

    Agree the work

    Set out the scope, inputs, responsibilities, fees and expected outputs before the engagement begins.

  3. 03

    Develop the answer

    Review the evidence, work through the options and challenge the assumptions with the people closest to the issue.

  4. 04

    Put it to work

    Turn recommendations into a clear sequence of actions. Agree any further implementation support and review progress.

A few useful answers

Before we
get started.

Do we need a fully defined brief?

No. The first conversation can help clarify the question and whether a focused piece of work would be useful. You can start with a business problem rather than a service category.

Can you work with a smaller advice firm?

Yes. The scope is shaped around the firm’s size, resources and priorities. A single proposition, process or commercial decision can be a useful starting point.

Can you support larger businesses?

Yes. Larger wealth businesses, investment providers and acquirers can engage the practice on specific priorities, projects or agreed senior support.

Who will we work with?

The engagement is led directly by Tom. Responsibilities and any additional specialist involvement are agreed as part of the scope.

How are fees and timing agreed?

Scope, fees, timing and expected outputs are discussed before work begins. The aim is to make the commitment clear and proportionate to the decision or project.

Do you help implement recommendations?

Implementation support can be included in the agreed engagement. That may involve planning, coordination, challenge or an interim role; responsibilities are made explicit.

Your next step

Let’s start with what matters to your firm.

A specific decision, a challenge that keeps coming back, or simply a sense that something needs to change. Start with a conversation.

Discuss your priorities